Cooper's Old Time Pit Bar-B-Que strives for excellence. If our Customer is not 100% Satisfied with their ordered product, we will replace the product. If the Customer does not want a replacement, we will refund the purchase price of the product. Replacement and Refund requests must be received within 5 business days of receiving shipment of the product.
The CUSTOMER is responsible to supply a complete verified address for the receiver. If UPS is unable to deliver or delivery is delayed due to address issues, and your product is spoiled as a result, this REFUND POLICY does not apply.