COOPER'S OLD TIME PIT BAR-B-QUE SHIPPING INFORMAITON
IMPORTANT: Due to COVID-19 we have noticed that FedEx Ground is taking a little longer to deliver packages. FedEx Express is having a better on time delivery rate at this time. FedEx is no longer offering money back guarantees, if you choose to ship via FedEx ground and your package is delayed we will NOT be able to refund your money or reship your package.
SHIPPING OPTIONS Our Shipping options vary depending on what day your order is processed. Please review our Shipping Policy below before you select the shipping option you would like to use. If you require delivery on a specific date please refer to the table below to choose the correct shipping method. Please make sure we have daytime contact information, should there be a question on your order.
Orders received by 1:00 PM CST will ship on the day of receipt depending on the type of shipping method you choose. For example, if you place an order on Wednesday at 1:30 PM and select FedEx Overnight it will ship on Wednesday. However, if you place an order on Wednesday and select FedEX Express Saver shipping, it will ship the following Monday. Cooper's ships perishable products on Monday, Tuesday, Wednesday, and Thursday. (see schedule below) Saturday, Sunday and Monday delivery is not available.
Be aware that shipping days begin the day after we release the package to FedEx, not the day it is picked up. The following shipping options are available for perishable items:
FedEx Overnight is available Monday-Thursday FedEx 2nd Air is available Monday-Wednesday FedEx Express Saver is available Monday- Tuesday FedEx Ground is available Monday-Thurssday depending on days in transit for one to three day zones only (see FedEx Ground Shipping Map)
All non-perishable items can be shipped Monday-Friday via FedEx Ground.
Gift certificates are mailed (USPO)
FedEx GROUND MAP
*** Important Shipping Note ***
Once your order is processed, there will be a $10.00 charge per box for any address changes or corrections.
If you are shipping our products to any of the states shown in GREEN on the map above, i.e. OR, WA, ME etc. you MUST select a shipping method that is 3 (three) days or less. Because our products are perishable, and to ensure the freshness of our products upon arrival, we do not ship anywhere that takes longer than 3 days to be delivered. If you have any questions, please call us on our toll free number: 877-533-5553.
Shipping Information:
The accuracy of ship-to addresses and daytime telephone numbers is your responsibility. Any charges from our shippers for incorrect addresses will be passed on to you, the shipper. It is also your responsibility to assure that a gift recipient will be available to accept their package the day it is delivered. The purchaser will be charged for the replacement order if delivery was attempted and the recipient was not there and the product spoiled.
We do not require a signature; however the decision to leave a package is left up to the discretion of the FedEx delivery driver.
We are sorry, but due to regulations, we cannot ship any products to Canada or other foreign countries. We also cannot ship to APO, FPO or POB addresses. Shipments to Hawaii and Alaska must be shipped Next Day or 2nd Day Air.
Should you have any questions regarding shipping call toll free 877-533-5553.